Last updated: July 21, 2026
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation. You'll receive a shipping confirmation email with tracking information once your order ships.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Free Shipping | 5–7 business days | Free on orders over $75 |
Delivery times are estimates and are not guaranteed; they may vary due to carrier delays, weather, or high-volume periods (holidays, sales events).
International Shipping
We currently ship to the United States, Canada, the United Kingdom, and the European Union. International orders may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking
Once your order ships, you'll receive a tracking number via email. If you haven't received tracking information within 3 business days of placing your order, please reach out to support@nuvellaandco.com.
Lost or Stolen Packages
Nuvella & Co. is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. If your tracking shows delivered but you haven't received your order, please contact us within 5 days so we can help investigate with the carrier.